Phlebotomy Site Coordinator

LCA Lab. Corp. of America; Michigan; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

STD/LTD, 401(k)

PTO or FTO, Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LabCorp seeks a Phlebotomy Site Coordinator for our Grand Rapids, MI region. The role oversees PSC operations across multiple sites, performs phlebotomy, and ensures efficient patient flow and data accuracy.

The position requires phlebotomy experience, leadership skills, and a focus on customer service. Travel to additional sites may be needed; PST incentive eligibility is possible based on performance metrics.

Qualifications

• Phlebotomy duties and responsibilities.
• Leadership experience preferred for team coordination.
• Customer service oriented and able to communicate clearly.

Responsibilities

• Observe and report performance, compliance or staffing issues to supervisors.
• Manage patient flow, wait times, inventory, and logs.
• Monitor monthly productivity and report deviations.
• Address customer service issues promptly and respectfully.
• Promote teamwork and effective communication among staff.
• Perform venipuncture and capillary blood collections for all ages.
• Collect specimens for drug screens, paternity tests, and alcohol tests.
• Enter patient data accurately and timely.
• Process billing information and collect payments when required.
• Prepare specimens for testing and analysis.
• Handle administrative and clerical duties as needed.
• Travel to additional sites as required.

Skills

Phlebotomy

People leadership

Education

High school diploma / GED

Phlebotomy certification

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. LabCorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a Phlebotomy Site Coordinator to join our team in Grand Rapids, Michigan

Work Schedule: Monday - Friday rotational start and end times from 7:00am - 5:00pm with rotational Saturdays

Job Responsibilities:

Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed

Minimum Qualifications:

High school diploma or GED or equivalent 1 year or more experience as a phlebotomist

Preferred Qualifications:

2 years or more experience in as a people leader 4 years or more of phlebotomy experience in an outpatient lab setting Current or previous LabCorp experience

Additional Job Standards:

In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test Valid Driver’s License and clean driving record with reliable transportation Be at least 21 years’ old At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! This position will be responsible for the coordination and oversight of activities of Patient Service Centers and client offices within an assigned area to include the cities of Grand Rapids, Wyoming, Ada and occasionally Lansing. The Phlebotomy Site Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center and client lab operations. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers and client offices under minimal supervision. Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.