Site Coordinator-Client Office

LCH Lab. Corp. of America Holdings; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life, STD/LTD

401(k)

PTO or Flexible Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Atlanta, GA is seeking a Phlebotomy Site Coordinator to oversee Patient Service Centers within an assigned area. The role coordinates PSC staff, management and laboratory teams to ensure smooth operation and accurate specimen handling.

You will perform phlebotomy and specimen processing under minimal supervision, travel to additional sites, and support customer service excellence while meeting compliance standards.

Qualifications

• High school diploma or GED or equivalent.
• Phlebotomy certificate or completed training program.

Responsibilities

• Observe and report performance, compliance or staffing issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report deviations as necessary.
• Address customer service related issues promptly and respectfully.
• Promote teamwork and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all ages.
• Collect specimens for drug screens, paternity tests, alcohol tests, etc.
• Data entry of patient information accurately and timely.
• Process billing information and collect payments when necessary.
• Prepare collected specimens for testing and analysis.
• Travel to additional sites as needed.

Skills

Phlebotomy

Customer service

Communication skills

Education

High school diploma or GED

Phlebotomy certificate

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Phlebotomy Site Coordinator to join our team in Atlanta, GA.

Work Schedule: Monday - Friday 8:00am-5:00pm with 1-hour lunch break, additional days and hours may be required

Job Responsibilities:

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service related issues in a prompt and respectful manner
• Promote team work, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when necessary
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Minimum Qualifications:

• High school diploma or GED or equivalent
• 3 years or more experience as a phlebotomist
• Phlebotomy certificate or completed training program

Preferred Qualifications:

• 5 years or more experience in as a people leader
• 5 years or more experience as a phlebotomist

Additional Job Standards:

• In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test.

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The Phlebotomy Site Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patient make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives.

Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.