Phlebotomy Site Coordinator

Labcorp; Grand Rapids (MI); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LabCorp in Grand Rapids, MI is seeking a Phlebotomy Site Coordinator to oversee Patient Service Centers (PSCs) and client offices across Grand Rapids, Wyoming, Ada and nearby areas. The role supports PSC staff, management and laboratory teams to ensure efficient operations and quality specimen handling.

The position involves phlebotomy duties, specimen processing and travel between sites with minimal supervision.

Qualifications

• High school diploma or GED or equivalent.
• 1 year or more experience as a phlebotomist.
• Phlebotomy certification or completed training program from an accredited agency.
• Strong communication and customer service skills.
• Must be at least 21 years old.

Responsibilities

• Observe and report any performance, compliance or staffing issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report deviations as necessary.
• Address customer service related issues promptly and respectfully.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all ages.

Skills

Phlebotomy experience

Customer service

Communication

Leadership

Education

High school diploma or GED

Phlebotomy certification

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

LabCorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a Phlebotomy Site Coordinator to join our team in Grand Rapids, Michigan

Work Schedule: Monday - Friday rotational start and end times from 7:00am - 5:00pm with rotational Saturdays

Job Responsibilities

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service related issues in a prompt and respectful manner
• Promote team work, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Minimum Qualifications

• High school diploma or GED or equivalent
• 1 year or more experience as a phlebotomist

Preferred Qualifications

• 2 years or more experience in as a people leader
• 4 years or more of phlebotomy experience in an outpatient lab setting
• Current or previous LabCorp experience

Additional Job Standards

• In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as neededAble to pass a standardized color blindness test
• Valid Driver’s License and clean driving record with reliable transportation
• Be at least 21 years’ old

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

This position will be responsible for the coordination and oversight of activities of Patient Service Centers and client offices within an assigned area to include the cities of Grand Rapids, Wyoming, Ada and occasionally Lansing. The Phlebotomy Site Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center and client lab operations. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers and client offices under minimal supervision.

Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:
• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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