Phlebotomy & Patient Services Specialist

PathGroup; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

PathGroup in Memphis, TN seeks a Patient Services Technician to support the Patient Services Center and in-office PST duties. You will handle phlebotomy, specimen processing, documentation, and data entry with accuracy and courtesy.

You will work under the area supervisor, interact with clients, patients, and staff, and follow established safety, privacy, and compliance practices while maintaining timely service and quality statistics.

Qualifications

• High school diploma or GED preferred; phlebotomy certification preferred.
• Phlebotomy experience and ability to handle specimens per protocol.
• Attention to detail and compliance with safety and privacy policies.

Responsibilities

• Greet customers and provide courteous service.
• Collect specimens accurately and on time per procedures.
• Explain venipuncture process clearly and calmly to patients.
• Dispose of biohazard materials per laws and policies.
• Enter patient and test information into computer systems with accuracy.
• Label, centrifuge, and prepare specimens for transport.
• Maintain records, logs, and monthly statistics.
• Perform basic clerical tasks and electronic data entry.
• Adhere to grooming, lab coat, PPE, and safety policies.

Skills

Phlebotomy

Customer service

Attention to detail

Safety compliance

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup in Memphis, TN seeks a Patient Services Technician to support the Patient Services Center and in-office PST duties. You will handle phlebotomy, specimen processing, documentation, and data entry with accuracy and courtesy.

You will work under the area supervisor, interact with clients, patients, and staff, and follow established safety, privacy, and compliance practices while maintaining timely service and quality statistics.