Phlebotomy Operations Supervisor - Territory Leader

Quest Diagnostics; Wallingford (CT); On-site; USD 69,900 - 125,900; Full time

Benefits offered by this job

Medical benefits from Day 1

401(k) with match

Annual incentive plan

Career advancement opportunities

Job summary

Quest Diagnostics in Wallingford, CT seeks a Sr. Phlebotomy Supervisor to lead day-to-day phlebotomy operations, coach staff, and ensure quality across the territory. Monday–Friday, 8:00 AM–5:00 PM with rotational weekends; travel 1–2 days monthly.

Salary range $69,900–$125,900 with eligible annual bonus based on performance. Qualifications include a Bachelor’s degree (preferred), 3+ years supervisory experience, and 5+ years in phlebotomy or health care.

Qualifications

• Minimum 3 years supervisory experience.
• 5+ years’ experience in phlebotomy, laboratory, or other health care environment.
• QMS/Project management experience.
• Demonstrated leadership experience.
• Keyboard/data entry application; PC experience.
• Customer service in a service environment.

Responsibilities

• Act as Territory Manager in their absence to ensure efficient day-to-day operations of all Phlebotomy Services in the territory.
• Onboard and coach new supervisors; provide mentorship.
• Coaching, mentoring, and project facilitation as needed.
• Travel to territory at least 1–2 days per month.
• Participate in interview and selection for territory supervisors.
• Drive Everyday Excellence and support the team.
• Promote Quest Diagnostics values and behaviors.
• Manage department budgets and costs; track overtime.
• Lead cross-functional projects; may present findings.
• Implement SOPs for phlebotomy services.
• Ensure licensure requirements are met with QA and Medical Director.
• Perform site visits and QA audits; prepare reports.

Skills

Leadership

Communication

Organization

Multitasking

PC skills

MS Office

Decision making

Education

Bachelor’s Degree (Preferred)

High School Diploma or Equivalent (Required)

Tools

MS Office

PC/Data entry

Job description

Quest Diagnostics in Wallingford, CT seeks a Sr. Phlebotomy Supervisor to lead day-to-day phlebotomy operations, coach staff, and ensure quality across the territory. Monday–Friday, 8:00 AM–5:00 PM with rotational weekends; travel 1–2 days monthly.

Salary range $69,900–$125,900 with eligible annual bonus based on performance. Qualifications include a Bachelor’s degree (preferred), 3+ years supervisory experience, and 5+ years in phlebotomy or health care.