Phlebotomy Manager

QUEST DIAGNOSTICS INC; Wallingford (CT); On-site; USD 88,700 - 159,300; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, dental & vision for FT employees

401(k) with company match

Employee stock purchase plan

Education assistance

Career advancement opportunities

Job summary

QUEST DIAGNOSTICS INC is seeking a Phlebotomy Manager in Wallingford, CT. This role involves managing operations across multiple facilities, ensuring quality patient services, and compliance with testing requirements.

The ideal candidate will have over 6 years of experience in healthcare operations, with at least 3 years in a supervisory capacity. Responsibilities include formulating goals, monitoring service quality, and managing profitability across sites.

Benefits include comprehensive health coverage and a performance-based bonus structure.

Qualifications

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role.
• Position requires travel.
• Occasionally lifting up to 25 pounds.
• Ability to manage stress and handle multiple priorities in a high-volume setting.

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.
• Monitors customer reaction to quality of services and implements action when required.
• Ensures adherence to compliance guidelines.
• Manages all locations to ensure profitability and takes appropriate cost-cutting actions as necessary.

Skills

Excellent written and verbal communication skills

Strong interpersonal skills

Strong problem-solving skills

Strong sense of teamwork

Proficiency with PC software (MS Outlook, Word, Excel, PowerPoint)

Education

Bachelor’s Degree (Preferred)

High School Diploma or Equivalent (Required)

Job description

Job Description

Phlebotomy Manager - Wallingford, CT, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $88,700 - $159,300 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for the management of employees in multiple departments or multiple locations (Patient Services Centers (PSCs), etc.) in a satellite operation. Responsible for the quality of services and technical procedures, and the overall patient experience. Ensures compliance with applicable testing requirements, regulations and departmental budgets.

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.
• Conceives and implements new methods for providing more economic and efficient services.
• Monitors customer reaction to quality of services and implements action when required.
• Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.
• Manages supervisory staff in the performance of their duties.
• Ensures adherence to compliance guidelines.
• Responsible for monitoring budgets of various departments or locations.
• Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.
• Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.
• Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary.

Qualifications

Required Work Experience:

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role

Physical and Mental Requirements:

• Position requires travel
• Occasionally lifting up to 25 pounds
• May require extended periods of focus
• May require extended periods of sitting or standing
• Ability to manage stress
• Capable of handling multiple priorities in a high-volume setting

Knowledge:

• Proficiency with key PC software and Microsoft Outlook, Word, Excel, and Powerpoint

Skills

• Excellent written and verbal communication skills
• Strong interpersonal skills
• Strong problem-solving skills
• Strong sense of teamwork
• Strong communication skills

Education

• Bachelor’s Degree (Preferred)
• High School Diploma or Equivalent (Required)

Work Requirements

• Travel Required

60088

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.