Multi-site Phlebotomy Operations Manager

Quest Diagnostics Incorporated; Yalesville (CT); On-site; USD 88,700 - 159,300; Full time

Benefits offered by this job

Day 1 Medical

Blueprint for Wellness

401(k) match

Life and disability insurance

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated is seeking a Phlebotomy Manager in Wallingford, CT. The role oversees multiple PSCs, ensuring high quality patient services, compliance and cost efficiency. Travel may be involved to supervise locations and coordinate with teams.

The position requires leadership, strong communication, and a track record in laboratory operations. Competitive pay and comprehensive benefits accompany the role.

Qualifications

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.
• Conceives and implements new methods for providing more economic and efficient services.
• Monitors customer reaction to quality of services and implements action when required.
• Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.
• Manages supervisory staff in the performance of their duties.
• Ensures adherence to compliance guidelines.
• Responsible for monitoring budgets of various departments or locations.
• Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.
• Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.
• Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Teamwork

Education

Bachelor's degree (Preferred)

High school diploma or equivalent (Required)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Quest Diagnostics Incorporated is seeking a Phlebotomy Manager in Wallingford, CT. The role oversees multiple PSCs, ensuring high quality patient services, compliance and cost efficiency. Travel may be involved to supervise locations and coordinate with teams.

The position requires leadership, strong communication, and a track record in laboratory operations. Competitive pay and comprehensive benefits accompany the role.