Phlebotomy Operations Coordinator

Labcorp; Grand Rapids (MI); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LabCorp in Grand Rapids, MI is seeking a Phlebotomy Site Coordinator to oversee Patient Service Centers (PSCs) and client offices across Grand Rapids, Wyoming, Ada and nearby areas. The role supports PSC staff, management and laboratory teams to ensure efficient operations and quality specimen handling.

The position involves phlebotomy duties, specimen processing and travel between sites with minimal supervision.

Qualifications

• High school diploma or GED or equivalent.
• 1 year or more experience as a phlebotomist.
• Phlebotomy certification or completed training program from an accredited agency.
• Strong communication and customer service skills.
• Must be at least 21 years old.

Responsibilities

• Observe and report any performance, compliance or staffing issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report deviations as necessary.
• Address customer service related issues promptly and respectfully.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all ages.

Skills

Phlebotomy experience

Customer service

Communication

Leadership

Education

High school diploma or GED

Phlebotomy certification

Job description

LabCorp in Grand Rapids, MI is seeking a Phlebotomy Site Coordinator to oversee Patient Service Centers (PSCs) and client offices across Grand Rapids, Wyoming, Ada and nearby areas. The role supports PSC staff, management and laboratory teams to ensure efficient operations and quality specimen handling.

The position involves phlebotomy duties, specimen processing and travel between sites with minimal supervision.