Phlebotomy & Pathology Operations Lead

Trinity Health MI; Grand Rapids (MI); On-site; USD 52,000 - 78,000; Full time

Job summary

Trinity Health MI in Grand Rapids, MI is seeking a Phlebotomy Services Coordinator to coordinate staffing for Specimen Control areas including inpatient, outpatient and outreach phlebotomy and registration.

The role leads and triages inpatient and traveling phlebotomy services, troubleshoots lab needs, and coaches staff to meet departmental metrics while ensuring accurate specimen handling and timely processing.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: Phlebotomy Training or Phlebotomy Technical School.
• ASCP certification (or other accrediting agency) within 3 months of hire.
• Six months of phlebotomy experience.
• Previous leadership experience preferred.

Responsibilities

• Triage and staff inpatient and outreach phlebotomy services.
• Coordinate specimen collection in Specimen Control areas.
• Coach staff to meet department metrics and work standards.
• Review reports for quality and support problem solving.
• Perform daily monitoring of specimen flow and turnaround times.
• Lead department leadership activities and staff huddles.

Skills

Communication

Interpersonal skills

Clerical skills

Customer service

Critical thinking

Education

High school diploma

Phlebotomy training

Job description

Trinity Health MI in Grand Rapids, MI is seeking a Phlebotomy Services Coordinator to coordinate staffing for Specimen Control areas including inpatient, outpatient and outreach phlebotomy and registration.

The role leads and triages inpatient and traveling phlebotomy services, troubleshoots lab needs, and coaches staff to meet departmental metrics while ensuring accurate specimen handling and timely processing.