Phlebotomy & Lab Technician — Clinical Support

Berger Health System; Mansfield (OH); Hybrid; USD 32,000 - 46,000; Full time

Job summary

OhioHealth’s Phlebotomy team seeks a dedicated individual to perform phlebotomy and specimen processing across a laboratory setting. You will interact with clinicians, patients, and healthcare staff while maintaining high safety and quality standards.

The role requires good communication, basic computer skills, and attention to infection control. Training will include ongoing education, with emphasis on patient safety and service recovery.

Qualifications

• High School or GED (Required).
• 6 months - 1 year experience in phlebotomy and/or specimen processing.
• Associates working in a skilled nursing facility setting are required to have an active driver's license and carry personal auto insurance.

Responsibilities

• 70% Phlebotomy and/or specimen processing depending on job location.
• Adherence to Safety and Infection Control practices.
• Customer service to clinicians and clients.
• Must be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associates.
• Must be able to communicate with patients and their families, and use service recovery where necessary.
• 15% Associated computer related tasks (i.e. LIS, e-Source).
• 5% Training new employees and students.
• 5% Adherence to regulatory compliance including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH and Laboratory Policies and Procedures.
• 5% Maintaining competencies, mandatory required education (ACE).
• Perform miscellaneous tasks as assigned.

Skills

Customer service

Computer skills

Communication

Medical terminology

Driver's license

Education

High School Diploma or GED

Job description

OhioHealth’s Phlebotomy team seeks a dedicated individual to perform phlebotomy and specimen processing across a laboratory setting. You will interact with clinicians, patients, and healthcare staff while maintaining high safety and quality standards.

The role requires good communication, basic computer skills, and attention to infection control. Training will include ongoing education, with emphasis on patient safety and service recovery.