Phlebotomy Lab Supervisor: Lead Team & Quality

Mercy Health; Lima (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Mercy Health in Lima, OH seeks a Laboratory Support Services Supervisor - Phlebotomy to oversee daily lab operations and staff, ensuring accurate testing and timely reporting. The role emphasizes leadership, compliance, and service excellence within a faith-based health system.

Required are 5 years in a clinical laboratory and 3 years phlebotomy, plus an Associate’s Degree in Medical Technology or related Science. Phlebotomy certification is preferred but not required.

Qualifications

• Associates Degree in Medical Technology or related Science is required.
• 5 years of experience in a clinical laboratory setting is required.
• 3 years of phlebotomy experience is required.
• Leadership experience in a customer service environment is preferred.
• Phlebotomy Certification is preferred but not required.

Responsibilities

• Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development
• Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently
• Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly
• Participates in committees, task forces, and improvement teams as defined
• Ensures all changes within the laboratory are sufficiently validated before implementation
• Other duties as assigned

Skills

Leadership

Communication

Customer Service

Quality Improvement

Relationship Building

Decision Making

Education

Associates Degree in Medical Technology or related Science

Job description

Mercy Health in Lima, OH seeks a Laboratory Support Services Supervisor - Phlebotomy to oversee daily lab operations and staff, ensuring accurate testing and timely reporting. The role emphasizes leadership, compliance, and service excellence within a faith-based health system.

Required are 5 years in a clinical laboratory and 3 years phlebotomy, plus an Associate’s Degree in Medical Technology or related Science. Phlebotomy certification is preferred but not required.