Phlebotomy & Lab Support Supervisor

Bon Secours Mercy Health; Lima (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health seeks a Laboratory Support Services Supervisor – Phlebotomy in Lima, OH to coordinate phlebotomy and support workflows. The role ensures regulatory compliance and excellent customer service within a busy laboratory environment.

The supervisor will lead staffing, onboarding, and training, while maintaining accreditation standards and efficient operations across the lab. Experience in leadership and phlebotomy is preferred.

Qualifications

• Phlebotomy Certification preferred.
• 5 years in a clinical laboratory setting required.
• Leadership experience in a customer-service environment preferred.

Responsibilities

• Supervises department by coordinating workflows across phlebotomy, processing, specimen transport and customer service.
• Ensures compliance with regulatory and accreditation standards.
• Oversees training, scheduling and timekeeping for staff.

Skills

Active Listening

Service Orientation

Verbal and Written Communication

Coordination

Problem Solving

Customer Service

Leadership

Microsoft Office

Time Management

Laboratory Information Systems

Phlebotomy

Scheduling

Hiring and Onboarding

Accreditation Standards

Education

High School Diploma/GED

Associates, Medical Technology or related science

Tools

Microsoft Office

Laboratory Information Systems

Phlebotomy Collection Software

EKG knowledge

EMG knowledge

Job description

Bon Secours Mercy Health seeks a Laboratory Support Services Supervisor – Phlebotomy in Lima, OH to coordinate phlebotomy and support workflows. The role ensures regulatory compliance and excellent customer service within a busy laboratory environment.

The supervisor will lead staffing, onboarding, and training, while maintaining accreditation standards and efficient operations across the lab. Experience in leadership and phlebotomy is preferred.