Phlebotomy Lab Assistant - Patient-Focused Lab Support

Henry Ford Health; Detroit (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Sign On Bonus Available!

Job summary

Henry Ford Health in Detroit is seeking a dedicated lab support professional to perform phlebotomy, specimen processing, order entry, and point-of-care testing. You will collect blood samples for at least 25% of scheduled hours and interact with patients and staff professionally.

The role requires a high school diploma, at least six months of phlebotomy experience, and strong customer service skills. Travel off-site is limited; familiarity with medical terminology is a plus.

Qualifications

• High school graduate or equivalent is required.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
• A minimum of six months experience in phlebotomy is required.
• For assignments requiring travel off-site, possess and maintain a valid Michigan driver's license and reliable transportation with insurance.
• Experience in a hospital or clinic laboratory is preferred.
• Familiarity with medical terminology is preferred.

Responsibilities

• Prepares patient specimens for laboratory testing with emphasis on preanalytic and post-analytic processes.
• Enters patient demographic and test order information into lab information systems accurately and promptly.
• Performs blood sample collection or phlebotomy as a primary duty (≥25% of scheduled hours).
• Adheres to HFHS Standards of Excellence to provide exceptional customer service to patients, coworkers, and caregivers.
• Reviews laboratory request forms for complete demographic and order entry information and protects sample integrity.

Skills

Phlebotomy

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Laboratory information systems

Job description

Henry Ford Health in Detroit is seeking a dedicated lab support professional to perform phlebotomy, specimen processing, order entry, and point-of-care testing. You will collect blood samples for at least 25% of scheduled hours and interact with patients and staff professionally.

The role requires a high school diploma, at least six months of phlebotomy experience, and strong customer service skills. Travel off-site is limited; familiarity with medical terminology is a plus.