Phlebotomy & Donor Services Assistant

Global Roles; Pomona (CA); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid phlebotomy training

Growth in healthcare skills

Job summary

American Red Cross is seeking a Blood Collection Staff member to support donor services at various donation sites in Southern California. The role includes engaging donors, maintaining a welcoming environment, and ensuring safety and regulatory compliance.

Paid phlebotomy training is provided, with opportunities to grow healthcare skills within the organization. Flexibility in scheduling and driving responsibilities are part of the position.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and effective verbal communication skills required.
• A current, valid driver’s license with a good driving record required.
• Must be proficient with Microsoft Office applications.
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) preferred.
• Prior leadership experience preferred.

Responsibilities

• Connect with donors personally to listen to their stories and explain the impact of donation.
• Collaborate with teammates to create a welcoming environment so donors feel comfortable returning.
• Ensure blood collected meets goals, regulatory requirements, and can be safely transfused.
• Drive Red Cross vehicles and assist with setup/teardown of equipment at donation sites.
• Work a variable schedule including early mornings, late nights, weekends, and holidays.
• Schedule is provided two to three weeks in advance.
• Workday hours may range from 8–12 hours depending on role assigned.

Skills

Customer Service

Verbal Communication

Valid Driver's License

Manual Dexterity

Physical Stamina

Microsoft Office Suite

Basic Computer Knowledge

Phlebotomy

Healthcare Experience

Equipment Setup

Safety Procedures

Education

High School Diploma or Equivalent

Job description

American Red Cross is seeking a Blood Collection Staff member to support donor services at various donation sites in Southern California. The role includes engaging donors, maintaining a welcoming environment, and ensuring safety and regulatory compliance.

Paid phlebotomy training is provided, with opportunities to grow healthcare skills within the organization. Flexibility in scheduling and driving responsibilities are part of the position.