Phlebotomy

AIDS Healthcare Foundation; Pensacola (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

AIDS Healthcare Foundation seeks a Client Care Specialist (CCS2) to provide friendly, confidential care in HIV testing, STI screenings, and treatment in our clinics and fixed sites. The role blends clinical, administrative, and front-office tasks to ensure an excellent patient experience.

The CCS2 will collect histories, manage tests, record vitals, and support registration and scheduling while maintaining accurate electronic records.

Qualifications

• Must have patient-facing clinical skills and strong data documentation.
• Experience with venipuncture and specimen collection is required or preferred.
• Ability to manage registrations, appointments and electronic chart creation.

Responsibilities

• Collect medical histories and document vitals.
• Manage tests and screenings and address health concerns.
• Facilitate patient registration, appointment scheduling and chart creation.
• Document referrals and reports accurately in the system.

Skills

Patient care

Data entry

Front office

Education

Phlebotomy license

Medical assistant certificate

Job description

A Client Care Specialist (CCS2) contributes to AHF's mission by presenting a friendly, helpful face to patients seeking HIV testing and prevention services, STI screenings, and treatment in our Clinics and Fixed Site locations. A CCS2 is a hybrid role providing courteous, confidential, and professional support to clients within testing programs.

A CCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS2s contribute to a positive experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a CCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The WCCS2 will work as a part of a close-knit team to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, including referrals and reports. A valid phlebotomy license or medical assistant certificate is necessary, with skills in venipuncture and sample collection, including blood and other specimen's, preparing them for laboratory analysis.

A CCS2 must have a valid phlebotomy license (OR) have a current medical assistant (MA) certificate.