Phlebotomist Patient Services Representative

Global Technical Talent; Westminster (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative to join their team. In this role, you will be the first point of contact for patients, ensuring they receive high-quality care and support during their health journeys. Your responsibilities will include drawing blood samples, maintaining accurate records, and demonstrating exceptional customer service skills. This position offers the chance to work in a dynamic environment, where you will contribute to the well-being of patients and support healthcare professionals. If you're passionate about making a difference and have the required phlebotomy experience, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently and handle multiple priorities.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Maintain a safe and professional environment while interacting with patients.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Decision Making

Education

High School Diploma or Equivalent

Medical Training (Preferred)

Phlebotomy Certification (Preferred)

Job description

Job Title:Phlebotomist Patient Services Representative - 1st Shift
Location:Westminster, MD
Duration: 2-month Contract
Work Type: Onsite
Pay Range: $18 - $21.79/hr
Shift/Time Zone: 7-12.30 pm

Job Description:

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures, including the Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver's license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.
• Required in California, Nevada, and Washington.

Work Experience:

• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:

• Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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