Phlebotomist Patient Services Representative

Global Technical Talent; Great Falls Crossing (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative. This role involves drawing high-quality blood samples and engaging with patients to ensure a trusting atmosphere. You will demonstrate leadership behaviors while focusing on process excellence and confidentiality. Join a dynamic team that values inclusivity and diversity, where your contributions will help empower healthier lives through diagnostic services. If you have a passion for patient care and possess excellent phlebotomy skills, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to deliver quality work in a fast-paced environment.

Responsibilities

• Perform daily activities accurately and maintain a safe environment.
• Verify patient demographic information and ensure correct labeling.

Skills

Phlebotomy Skills

Customer Service

Communication Skills

Decision-Making Skills

Education

High School Diploma

Medical Assistant Training

Phlebotomy Certification

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

1+ Months

Location

Reston, VA

Work Type

Onsite, 1st Shift, Monday-Friday 9 am - 5 pm/Eastern

Job Description

• The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients, whether as part of their routine health checks or for critical health decisions.
• The PSR II draws high-quality blood samples, prepares specimens for lab testing, and follows established practices and procedures.
• Engages directly with patients, creating an atmosphere of trust, explaining procedures, and performing blood draws safely, accurately, and skillfully.
• Demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
• Assignments may include working in a doctor's office, patient service center, or other locations based on business needs.

Job Responsibilities

• Perform daily activities accurately and timely under supervision.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing following established protocols.
• Verify patient demographic information, including initials and signatures post-venipuncture, ensuring correct labeling and patient confirmation.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, and colleagues.

Job Requirements

• Ability to deliver quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies, including dress code, safety, and company principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver’s license, and clean driving record if applicable.
• Willingness to travel and work at multiple locations with short notice.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer focus, excellent communication, adaptability, and knowledge of our business.
• Training locations vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred, required in California, Nevada, and Washington.

Work Experience

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum two years in a Patient Service Center environment preferred.
• Experience in customer service within retail or service sectors is preferred.
• Keyboard and data entry experience.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives. Utilizing the world's largest clinical lab database, we deliver insights to diagnose and treat diseases, promote healthy behaviors, and enhance healthcare management. Serving millions globally, we are committed to inclusive care and stakeholder value.

About GTT

GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, a Native American-owned company. We value diversity and inclusivity. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, biotech, and retail sectors across the US and Canada. We look forward to supporting your career growth!