Phlebotomist Patient Services Representative

GTT, LLC; Shenandoah (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative to join their team. This role is vital in ensuring high-quality blood collection and patient interactions, requiring excellent phlebotomy skills and the ability to work in a fast-paced environment. The ideal candidate will have a strong commitment to patient care, demonstrate leadership, and maintain strict adherence to protocols. With a focus on fostering trust and confidence, this position offers an opportunity to make a significant impact in the lives of patients. Join a team that values diversity and inclusion while empowering healthier lives through innovative lab testing.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently and deliver error-free work in fast-paced settings.

Responsibilities

• Perform daily activities accurately and maintain a safe environment.
• Collect and process clinical specimens following established procedures.

Skills

Phlebotomy Skills

Customer Service Skills

Attention to Detail

Communication Skills

Education

High School Diploma

Medical Assistant Training

Phlebotomy Certification

Job description

Job Title: Phlebotomist Patient Services Representative

Contract Duration: 2+ Months

Location: Shenandoah, TX

Work Type: Onsite, Monday - Thursday 8 am - 5 pm, Friday 7 am - 4 pm

Job Description:

The Phlebotomist Patient Services Representative (PSR II) is the face of our company to patients, whether for routine health checks or critical health decisions. The PSR II draws high-quality blood samples, prepares specimens for lab testing, and maintains strict adherence to established protocols. This role involves direct patient contact, fostering trust and confidence, and requires skillful, safe, and accurate blood collection. The PSR II demonstrates leadership, process excellence, and confidentiality, and may be assigned to various locations based on business needs.

Job Responsibilities:

1. Perform daily activities accurately and timely under supervision.
2. Maintain a safe and professional environment.
3. Collect and process clinical and forensic specimens following established procedures.
4. Verify patient demographics and labels, ensuring proper identification and documentation.
5. Maintain accurate records and documentation.
6. Promote a positive image and demonstrate organizational commitment to patients and staff.

Job Requirements:

• Proven ability to deliver error-free work in a fast-paced setting.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies, including dress code and safety procedures.
• Good judgment and decision-making skills based on established protocols.
• Reliable transportation, valid driver’s license, and a clean driving record if applicable.
• Willingness to travel and work at multiple locations with short notice.
• Strong customer service skills and effective communication.

Required Education:

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred, especially in California, Nevada, and Washington.

Work Experience:

• Minimum three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least two years in a Patient Service Center environment preferred.
• Customer service experience in retail or service sectors is a plus.
• Keyboard/data entry skills.

Benefits:

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan

About the Company:

We are a leading provider of diagnostic information services, dedicated to empowering healthier lives through innovative lab testing and insights. Serving millions globally, we are committed to inclusive care and stakeholder value.

About GTT:

GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, emphasizing diversity and inclusion. We serve Fortune 500 companies across various sectors and are eager to support your career growth.