Phlebotomist Patient Services Representative

Global Technical Talent; Flint (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading provider of diagnostic information services is seeking a Phlebotomist Patient Services Representative in Flint, MI. This role involves drawing blood samples, maintaining patient records, and ensuring a positive patient experience. Candidates should have strong phlebotomy skills and the ability to work in a fast-paced environment. Benefits include medical, vision, and dental insurance, along with a 401k retirement plan.

Benefits

Medical, Vision, and Dental Insurance

401k Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric.
• Experience in a Patient Service Center preferred.
• Reliable transportation and valid driver's license required.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Maintain required records and documentation.
• Perform forensic and clinical specimen collection confidently.

Skills

Phlebotomy skills

Customer focus

Adaptability

Good judgment

Education

High school diploma or equivalent

Phlebotomy certification

Medical training (medical assistant, paramedic)

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Location

Flint, MI

Work Type

Onsite, Monday-Friday 9 am - 5 pm, Flexibility is required. Days/Eastern

Job Description

• The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients, whether as part of their health routine or for health decisions.
• The PSR II draws quality blood samples and prepares specimens for lab testing, following established practices and procedures.
• Creates an atmosphere of trust and confidence, explaining procedures and drawing blood skillfully, safely, and accurately.
• Demonstrates leadership behaviors with a focus on process excellence, confidentiality, and accuracy of patient information.
• Assignments may vary to a doctor's office, patient service center, or as needed.

Job Responsibilities

• Perform daily activities accurately and timely under supervision.
• Maintain a safe, professional environment.
• Perform forensic and clinical specimen collection and processing confidently, following established practices.
• Verify patient demographic info and initials, including post-venipuncture signature, ensuring proper labeling.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment.

Job Requirements

• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies, procedures, and safety standards.
• Good judgment and decision-making skills.
• Reliable transportation, valid driver's license, and clean driving record if applicable.
• Willingness to travel and work at multiple locations with short notice.
• Capable of managing multiple priorities in a high-volume setting.
• Strong customer focus, open communication, adaptability, and business knowledge.
• Training locations vary based on trainer availability.

Required Education

• High school diploma or equivalent
• Medical training preferred (medical assistant, paramedic)
• Phlebotomy certification preferred, required in CA, NV, WA

Work Experience

• At least 3 years of phlebotomy experience, including pediatric, geriatric, capillary collections
• Preferably 2+ years in a Patient Service Center environment
• Customer service experience in retail or service sector preferred
• Keyboard/data entry experience

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan

About The Company

A leading provider of diagnostic information services, committed to healthier lives and inclusive care, leveraging extensive clinical lab data to improve healthcare worldwide.

About GTT

A minority-owned staffing firm and subsidiary of Chenega Corporation, valuing diversity and inclusion. Serving Fortune 500 companies across various sectors in the US and Canada, helping you find your next career opportunity.