Phlebotomist Patient Services Representative

Global Technical Talent; Cape Girardeau (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading diagnostic services provider seeks a Phlebotomist Patient Services Representative to join their team in Cape Girardeau, MO. The role involves drawing blood samples, maintaining patient records, and ensuring a positive patient experience. Ideal candidates will have strong phlebotomy skills, a high school diploma, and relevant certifications. This position offers competitive benefits, including medical, vision, and dental insurance.

Benefits

Medical, Vision, and Dental Insurance

401k Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Certification required in CA, NV, WA.
• Experience in a Patient Service Center preferred.

Responsibilities

• Draw blood samples and prepare specimens for lab testing.
• Perform specimen collection accurately and maintain records.
• Create a trusting atmosphere with patients.

Skills

Phlebotomy skills

Customer focus

Good judgment

Communication

Adaptability

Education

High school diploma or equivalent

Phlebotomy certification

Medical training (medical assistant or paramedic preferred)

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Location

Cape Girardeau, MO

Work Type

Onsite, Monday-Friday 8 am - 5 pm, Day/Central

Job Description

• The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, either as part of their routine health checks or for health decisions.
• The PSR II draws quality blood samples from patients and prepares specimens for lab testing, following established practices and procedures.
• The PSR II has direct contact with patients, creating an atmosphere of trust and confidence, explaining procedures, and drawing blood safely and accurately.
• The PSR II demonstrates leadership behaviors, focusing on process excellence and confidentiality of patient information.
• Applicants may be assigned to a doctor's office, a patient service center, or as needed by the business.

Job Responsibilities

• Perform daily activities accurately and on time under the supervision of the area manager.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing following established procedures.
• Verify patient demographic information and labels, ensuring correct identification and labeling in the presence of the patient.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, and colleagues.

Job Requirements

• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to policies, dress code, safety, and guiding principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver’s license, and a clean driving record if applicable.
• Willingness to travel and work flexible hours across multiple locations with short notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus, open communication, adaptability to change, and knowledge of the business.
• Training locations may vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred.
• Certification required in California, Nevada, and Washington.

Work Experience

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum of 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service sectors preferred.
• Keyboard/data entry experience.

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives through global clinical lab data, offering insights for disease identification, treatment, and healthcare management. Serving millions worldwide, committed to inclusive care and stakeholder value.

About GTT

GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, valuing diversity and inclusion. We serve Fortune 500 clients across banking, insurance, biotech, and more, across the US and Canada. We look forward to helping you find your next career opportunity!