Phlebotomist & Lab Specimen Specialist

Talentify; Brockton (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Talentify is seeking a detail‑oriented Lab Support professional in Brockton, MA. The role involves phlebotomy, patient registration, and processing specimens for in-house and reference testing.

You will ensure patient identity, proper handling, and timely communication with healthcare providers. This position requires a High School diploma or equivalent, with preferred Lab Assistant or Phlebotomy certification.

Qualifications

• Phlebotomy experience or training preferred.
• Excellent customer service and communication skills.
• Ability to prioritize tasks and manage multiple duties.

Responsibilities

• Phlebotomy routine collection and specimen handling.
• Register patients as required.
• Order lab tests as requested by providers.
• Receive specimens into the LIS and process as needed.
• Batch specimens for transport to secondary locations.
• Prepare specimens for in-house and reference testing.
• Ensure proper specimen labeling, storage, and handling.
• Cancel and request new samples when integrity is compromised.
• Deliver specimens to appropriate lab areas to ensure timely testing.
• Load specimens into the tracking system and maintain sample integrity.
• Perform add-on testing following specimen requirements.
• Verify patient/specimen identity with two identifiers at all steps.
• Clarify unclear orders before collection or processing.
• Answer phone calls per policy and relay messages.
• Assist callers with questions and direct to resources.
• Fax patient results per policy and distribute information to providers.
• Provide excellent customer service to patients, physicians, and healthcare teams.
• Communicate test information and specimen collection instructions respectfully.
• Report issues to management and shifts, and document actions.

Skills

Phlebotomy

Customer service

Communication

Education

High School diploma or equivalent

Job description

Talentify is seeking a detail‑oriented Lab Support professional in Brockton, MA. The role involves phlebotomy, patient registration, and processing specimens for in-house and reference testing.

You will ensure patient identity, proper handling, and timely communication with healthcare providers. This position requires a High School diploma or equivalent, with preferred Lab Assistant or Phlebotomy certification.