Phlebotomist II - Patient Care & Lab Specialist

Brigham and Women's Hospital, Inc.; Foxborough (MA); On-site; USD 32,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomy Technician to collect and process blood specimens for laboratory testing at onsite locations. The role requires independent problem-solving, effective communication with patients and care teams, and strict adherence to safety and privacy regulations.

The position involves training new staff, supporting specimen handling workflows, and ensuring high-quality sample collection across ages, with a focus on accuracy and patient satisfaction.

Qualifications

• Demonstrates strong written and verbal communication skills.
• Ability to prioritize work and manage time effectively.
• Excellent customer service with patient privacy in mind.

Responsibilities

• Obtains quality blood samples using phlebotomy methods for all ages.
• Ensures accurate patient identification and proper specimen labeling and transport.
• Troubleshoots specimen and order issues; supports staff education as needed.
• Performs tasks while complying with HIPAA and safety regulations.
• Handles sharps and biohazardous materials per regulatory requirements.

Skills

Communication

Prioritization

Customer service

Problem solving

Teamwork

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a Phlebotomy Technician to collect and process blood specimens for laboratory testing at onsite locations. The role requires independent problem-solving, effective communication with patients and care teams, and strict adherence to safety and privacy regulations.

The position involves training new staff, supporting specimen handling workflows, and ensuring high-quality sample collection across ages, with a focus on accuracy and patient satisfaction.