Phlebotomist II: Patient Care & Lab Operations

Massachusetts General Hospital; Danvers (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomy Technician to collect and process blood specimens for laboratory testing. You will obtain quality samples, ensure patient safety and privacy, and support training for new staff.

Responsibilities include joining a team, resolving common issues, and complying with regulatory requirements while using clinical computer systems and maintaining high service standards.

Qualifications

• High School Diploma or Equivalent required.
• Phlebotomy Certification preferred.
• Driver's license preferred.
• 1-2 years phlebotomy experience required.
• Proficiency in proper collection methods and processing of specimens.
• Strong communication, time management and customer-service skills.
• Ability to work independently and in a team.

Responsibilities

• Obtain quality blood samples using phlebotomy methods for all age groups.
• Ensure accurate patient identification, labeling, processing and transport of specimens.
• Assist in recovery of patients during adverse events in inpatient settings.
• Explain procedures to patients to ensure satisfaction and address concerns.
• Troubleshoot specimen, order and operational issues within the area.
• Provide training and education to new staff and students.
• Handle sharps and biohazardous materials per regulatory requirements.
• Comply with HIPAA and work with computer systems.
• Perform other tests, administration and specimen collection as assigned.

Skills

Phlebotomy

Patient communication

Time management

Customer service

Team collaboration

Education

High School Diploma or Equivalent

Phlebotomy Certification preferred

Driver's license preferred

Job description

Mass General Brigham is seeking a Phlebotomy Technician to collect and process blood specimens for laboratory testing. You will obtain quality samples, ensure patient safety and privacy, and support training for new staff.

Responsibilities include joining a team, resolving common issues, and complying with regulatory requirements while using clinical computer systems and maintaining high service standards.