Phlebotomist — Compassionate Blood Collection Specialist

Advocate Health; Town of Oconomowoc (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health is seeking a phlebotomy technician to join our Laboratory Services team. You will perform venipuncture and collect specimens from patients of all ages, ensuring proper labeling and timely processing for testing.

The role requires basic computer skills, strong communication, and the ability to multitask in a fast-paced environment. Training will cover CLIA guidelines, specimen handling, and data entry within our LIS systems.

Qualifications

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under CLIA, 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Packages and tracks specimens for transport.
• Responsible for processing specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy.
• Performs laboratory result entry in the computer system.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Skills

Phlebotomy knowledge

Computer literacy

Typing skills

Verbal and written communication

Multitasking

Customer service

Education

High School Diploma

Job description

Advocate Health is seeking a phlebotomy technician to join our Laboratory Services team. You will perform venipuncture and collect specimens from patients of all ages, ensuring proper labeling and timely processing for testing.

The role requires basic computer skills, strong communication, and the ability to multitask in a fast-paced environment. Training will cover CLIA guidelines, specimen handling, and data entry within our LIS systems.