Phlebotomist / CDL Driver - Portland, ME

American Red Cross; Portland (ME); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Professional development opportunities

Job summary

A humanitarian nonprofit organization is seeking a Blood Collection Specialist to support mobile blood drives. Responsibilities include performing blood collection procedures, ensuring compliance and safety regulations, and operating ARC vehicles. The ideal candidate will have a high school diploma, customer service experience, and a valid Commercial Driver’s License (CDL). This role offers the chance to make a meaningful impact in the community while working within a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and effective communication skills are necessary.
• Must have a valid driver's license and a good driving record.

Responsibilities

• Comply with regulations and follow American Red Cross procedures.
• Perform whole blood collection procedures and donor health screenings.
• Drive ARC vehicles and transport supplies to donation sites.

Skills

Customer service experience

Effective verbal communication

Public relations skills

Basic computer skills

Education

High school diploma or equivalent

Medical assistant or phlebotomy training

Tools

Commercial Driver’s License (CDL)

ARC vehicles operation skills

Job description

Responsibilities

• Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
• Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic) and donor health history screening procedures.
• Conduct donor greeting, processing and packing blood, and donor reaction care as assigned.
• Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.
• Work with a team to ensure an efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image.
• Operate ARC vehicles, including those that require a CDL operator license. Transport supplies and equipment in a state of readiness, perform vehicle checks, and complete DOT paperwork per established protocol.
• Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance.
• Complete required readings and training assignments by assigned deadline.
• Perform other related duties as necessary.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Scope

Drive ARC vehicles throughout the blood region to collection sites, set up and tear down, and provide other related donor and operation support. Frequently contact external customers (donors and sponsors) and balance production, customer service, and compliance daily to ensure integrity of product and optimum donor experience. Act as an integral link between donors and ARCBS, portraying a commitment to customer service by conveying and demonstrating a consistent style of professionalism.

Qualifications

• High school diploma or equivalent required.
• Medical assistant or phlebotomy training preferred.
• Customer service experience, effective verbal communication, and public relations skills required.
• A current valid driver's license and good driving record required.
• A Commercial Driver’s License (CDL) required.
• Previous truck and/or bus driving experience preferred.
• Required to pass applicable DOT physical and related requirements and to possess or obtain a medical certification of at least one year duration.
• Basic computer skills desirable.
• Applicable local licensure if required by state directives.

Essential Functions / Physical Requirements

Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs, squatting, pushing or pulling heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time, and the need to adapt to long, irregular hours and frequent schedule changes.

In many mobile blood drives conducted by the American Red Cross at businesses, schools, and other locations, staff work as a team to set up and tear down the equipment required to conduct a drive. This involves pushing carts up to 250 lbs, setting up beds, and handling many totes containing equipment and snacks for donors.

Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.

This position is an exposure determination I in view of the fact that the position requires the incumbent to work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employees professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.

How to Apply

To be considered for this position, visit www.redcross.org/jobs to apply.