Phlebotomist/ CDL Driver - Burlington, VT

American Red Cross; Burlington (VT); On-site; USD 38,000 - 54,000; Full time

Job summary

American Red Cross is seeking a CDL driver to support mobile blood drives across the region. The role includes donor greeting, health screening, and blood collection activities, along with safe transport and on‑site operations.

You will drive ARC vehicles, perform DOT procedures, and help set up/tear down equipment while maintaining a professional donor experience. A high school diploma and CDL are required, with phlebotomy or medical assisting training preferred.

Qualifications

• High school diploma or equivalent required.
• Medical assistant or phlebotomy training preferred.
• Customer service experience and public relations skills required.
• Valid driver’s license with a clean driving record; CDL required.
• Previous truck/bus driving experience preferred.

Responsibilities

• Comply with federal, state, local regulations and ARC policies.
• Perform whole blood collection procedures and donor health screening.
• Greet, process and pack donors and provide donor care.
• Drive ARC vehicles; perform DOT paperwork and vehicle checks.
• Set up and tear down supplies and equipment; assist on site.
• Maintain professional image and positive public relations.
• Respond to donor needs while ensuring safety and quality of product.

Skills

Customer service

Verbal communication

Public relations

CDL

Safety awareness

Education

High school diploma or equivalent

Medical assistant training

Phlebotomy training

Job description

Responsibilities

• Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
• Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic) and conduct donor health history screening procedures.
• Conduct donor greeting, processing and packing blood, and donor reaction care as assigned.
• Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and maintain compliance.
• Function with team effort to ensure efficient donation process focused on donor and sponsor expectations.
• Maintain positive public relations to promote a professional image.
• Operate any ARC vehicles, including those that require a CDL operator license. Transport supplies and equipment in a state of readiness, ensure compliance, perform vehicle checks and complete DOT paperwork per established protocol.
• Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance.
• Complete required readings and training assignments by assigned deadline.
• Perform other related duties as necessary.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Scope

Drive ARC vehicles throughout the blood region to collection sites, set‑up and tear‑down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.

Qualifications

• High school diploma or equivalent required.
• Medical assistant or phlebotomy training preferred.
• Customer service experience, effective verbal communication, and public relations skills required.
• A current valid driver’s license and good driving record required.
• A Commercial Driver’s License (CDL) required.
• Previous truck and/or bus driving experience preferred.
• Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration.
• Basic computer skills desirable.
• Applicable local licensure if required by state directives.

Essential Functions / Physical Requirements

The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.

At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to set up and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors.

Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent to work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employees professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.