Phlebotomist, Ambulatory

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC is seeking a Clinical Services Technician to collect pathology specimens at ambulatory centers. You will register, process, and allocate orders, verify identifications, and organize workflow to ensure specimen integrity for courier transport.

Requirements include a high school diploma or equivalent and 1 year clinical experience; phlebotomy experience is preferred. The role emphasizes service excellence, clear communication, and teamwork within a

Qualifications

• Phlebotomy preferred.
• High School Diploma or Equivalent required.
• 1 year clinical experience; phlebotomy preferred.

Responsibilities

• Collect pathology specimens at Ambulatory Care Centers.
• Register, process, and allocate laboratory specimens and orders.
• Verify patient/specimen identification and appropriateness of specimens and orders.
• Organize laboratory workflow and prioritize processing for transport.
• Maintain clean work environment and proper PAR levels of supplies.
• Use equipment and computer systems to test requests, accession, label and package specimens.
• Perform POCT and document routine maintenance and quality control procedures.
• Manage patient wait times and communicate clearly and empathetically.
• Demonstrate service excellence and professional appearance.
• Work independently and as part of a team with supervisory review.

Education

High School Diploma or Equivalent

Job description

Overview

The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers. Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory work flow and appropriately prioritizes processing and preparation of specimens for transport. Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization. Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility. Performs specified procedures within scope of established testing methods and responsibilities. Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed. Manages patient wait times and expectation utilizing available computer systems and clear communication. Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies as needed. Works both independently and as part of a team with general and /or periodic review by supervisory staff. Performs other duties as assigned.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Phlebotomy Preferred

Education

High School Diploma or Equivalent Required

Experience

1 Year Clinical - Phlebotomist Preferred