Phlebotomist

stcharles; Bend (OR); On-site; USD 31,000 - 40,000; Full time

Job summary

St. Charles Health System in Bend, Oregon is seeking a Phlebotomist to join the Laboratory and Clinic teams. The role processes orders and performs phlebotomy procedures with patient-centered care, following system policies and scope of practice.

This full-time position offers a competitive pay range and opportunities to work across outpatient and inpatient settings, with emphasis on accurate results and collaborative care.

Responsibilities

• Communicates and interacts with a diverse population and professionally represents St. Charles Health System.
• Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate.
• Manages specimen collections and navigates the Lab Information System to update patient information and process orders.
• Performs phlebotomy procedures following the standards of practice and within the Phlebotomy Scope of Practice.

Job description

(Full-Time, Variable)

Pay range: $22.61 - $28.94

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Phlebotomist

REPORTS TO POSITION: Varies depending on location

DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic

DATE LAST REVIEWED: October 2023

OUR VISION: Creating America's healthiest community, together.

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:

Laboratory:

The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

Clinic:

St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women's Health, Post‑Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non‑clinical staff to assure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW:

The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

All Departments

• Communicates and interacts with a diverse population and professionally represents St. Charles Health System.
• Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate.
• Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs.
• Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees.
• Manages facilitation and consensus building among health care professionals and agencies and achieves expected results.
• Ability to work under pressure in a fast‑paced environment.
• Meets all competency requirements and training timelines. Completes an in‑depth sign off sheet related to processes and procedures performed by the phlebotomist.
• Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC.
• Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicaid and other payers.
• Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions.
• Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients.
• Assists in special projects as needed.
• Trains and mentors effectively using constructive feedback after meeting competency and experience requirements.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Additional Duties for Laboratory Phlebotomists:

• Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day.
• Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to:

Including, but not limited to:

• Adrenal Study blood collections
• MRI pediatric blood collections
• Lumbar Puncture blood collection
• Bone Marrow collections
• Legal blood collection with law enforcement
• Arterial blood collection.

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