Phlebotomist

Kaiser Permanente Northwest; Eugene (OR); On-site; USD 37,000 - 45,000; Full time

Job summary

Kaiser Permanente Northwest is seeking a Phlebotomy Technician to support the laboratory function in Eugene, Oregon. The role focuses on proper specimen collection, processing, and accurate data entry to aid patient care.

Responsibilities include coordinating workflows, assisting clinicians, and maintaining specimen integrity while adhering to WI and safety standards. Weekend/holiday rotations and customer-focused service are essential.

Qualifications

• Completion of an Accredited Phlebotomy Program or 18 months of phlebotomy experience.
• High school diploma or GED required.
• Customer-focused service skills and accurate specimen handling.
• Ability to work weekends/holidays and meet rotation requirements.

Responsibilities

• Perform order entry, specimen collection and processing per WI; clarify orders and collect patient information.
• Prioritize workload and coordinate Phlebotomy/Lab Assistant teams to meet service needs.
• Provide instructions to physicians, nursing staff and patients on proper specimen collection.
• Use LIS to obtain demographics, enter data, generate labels and track specimens.
• Assist clinician or Pathologists with bone marrow collection and culture setup as ordered.
• Maintain procedure adherence and participate in staff meetings; support workload tracking and quality checks.

Skills

Customer service

Phlebotomy procedures

Teamwork

Attention to detail

Communication

Education

High School Diploma or GED

Phlebotomy training (preferred)

Tools

Laboratory information system (LIS)

Barcode labeling

Specimen handling

Job description

Job Summary

Support the laboratory function of providing diagnostic information for use in patient care by ensuring proper collection and processing of laboratory specimens. Perform or assist with special procedures; mentor/orient students and new employees; ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff and other department needs.

• Perform order entry, specimen collection and processing according to Work Instructions (WI), clarify clinician orders; obtain pertinent patient information; accurately identify patients; determine specimen requirements and collect patient sample using appropriate process of venipuncture or capillary collection based on patient age and/or condition. Assure completeness and accuracy of specimen labeling. Obtain and enter appropriate patient or specimen information into laboratory computer system. Provide good customer service to all members.
• Prioritize workload according to urgency of request; coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs. Act as resource for medical or laboratory staff. Provide information and facilitate specimen or order problem investigation and resolution. Using appropriate resources, make decisions as required for sample collection and patient processing. Facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem solving and member assistance, triaging to supervisor as needed.
• Provide instructions to physicians, nursing staff and patients in proper specimen collection, answering related questions accurately. Evaluate, process and coordinate specimens for testing and/or shipping by following applicable WI. Centrifuge, aliquot, separate, refrigerate, freeze or handle specimens as required to maintain specimen integrity. Consult computer information for special handling instructions, referring questions to Client Services or technical specialist(s) for additional handling or shipping instructions when indicated. Complete appropriate forms as applicable.
• Use laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels and ensure tracking of each test ordered and each specimen collected and/or received. Print reports. Use laboratory information computer system to track specimens. Perform all duties required of Laboratory Service/Technical Assistant.
• Assist clinician or Pathologists with bone marrow collection and processing. Perform isolation procedures, bacterial, acid-fast and fungal blood cultures, blood smear preparation, microbiology set-up and Code 99 (Code Blue) response as required and ordered by clinician.
• Remain current in new and revised work instructions and lab and organizational policies. Periodically review procedure manuals, Quality System documents and organizational policies. Assist supervisor, coordinator or specialist in identifying and reporting any procedural discrepancies. Complete annual requirements (PPD, safety etc.). Provide input into development or revision of procedures to meet operational needs. Attend and participate in staff meetings. Support department workflow and records maintenance through accurate workload recording, quality assurance monitors, supply inventory, quality control checks and records.

Job Summary

Support the laboratory function of providing diagnostic information for use in patient care by ensuring proper collection and processing of laboratory specimens. Perform or assist with special procedures; mentor/orient students and new employees; ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff and other department needs.

Essential Responsibilities

• Perform order entry, specimen collection and processing according to Work Instructions (WI), clarify clinician orders; obtain pertinent patient information; accurately identify patients; determine specimen requirements and collect patient sample using appropriate process of venipuncture or capillary collection based on patient age and/or condition. Assure completeness and accuracy of specimen labeling. Obtain and enter appropriate patient or specimen information into laboratory computer system. Provide good customer service to all members.
• Prioritize workload according to urgency of request; coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs. Act as resource for medical or laboratory staff. Provide information and facilitate specimen or order problem investigation and resolution. Using appropriate resources, make decisions as required for sample collection and patient processing. Facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem solving and member assistance, triaging to supervisor as needed.
• Provide instructions to physicians, nursing staff and patients in proper specimen collection, answering related questions accurately. Evaluate, process and coordinate specimens for testing and/or shipping by following applicable WI. Centrifuge, aliquot, separate, refrigerate, freeze or handle specimens as required to maintain specimen integrity. Consult computer information for special handling instructions, referring questions to Client Services or technical specialist(s) for additional handling or shipping instructions when indicated. Complete appropriate forms as applicable.
• Use laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels and ensure tracking of each test ordered and each specimen collected and/or received. Print reports. Use laboratory information computer system to track specimens. Perform all duties required of Laboratory Service/Technical Assistant.
• Assist clinician or Pathologists with bone marrow collection and processing. Perform isolation procedures, bacterial, acid-fast and fungal blood cultures, blood smear preparation, microbiology set-up and Code 99 (Code Blue) response as required and ordered by clinician.
• Remain current in new and revised work instructions and lab and organizational policies. Periodically review procedure manuals, Quality System documents and organizational policies. Assist supervisor, coordinator or specialist in identifying and reporting any procedural discrepancies. Complete annual requirements (PPD, safety etc.). Provide input into development or revision of procedures to meet operational needs. Attend and participate in staff meetings. Support department workflow and records maintenance through accurate workload recording, quality assurance monitors, supply inventory, quality control checks and records.

Experience

Basic Qualifications

• Completion of an Accredited Phlebotomy Program which includes successful completion of an experience practicum OR Minimum eighteen (18) months of phlebotomy experience within the previous five (5) years in a multi-patient clinical laboratory.

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A

Additional Requirements

• Demonstrated customer-focused service skills.
• Demonstrated understanding of basic phlebotomy principles and techniques.
• Detail oriented, able to handle multiple tasks in a limited time frame.
• Able to produce high quantity/quality of work, problem solve, exercise good judgment.
• Adaptable.
• Able to bend, stoop, reach and lift minimum of 10 pounds.
• Demonstrated written and verbal communication skills with command of the English language.
• Demonstrated interpersonal skills, teamwork.
• Working knowledge of keyboard/data entry.

Preferred Qualifications

• Minimum four (4) years phlebotomy experience in a multi-patient laboratory setting including geriatric, pediatrics, inpatient and/or difficult phlebotomy draws.
• National Phlebotomy certification.
• Thorough understanding of phlebotomy principles and techniques and phlebotomy equipment.
• Thorough understanding of sample collection requirements.
• Knowledge of Medical Terminology.
• Written and verbal communication skills.
• Demonstrated excellence in interpersonal skills, teamwork, independent worker.
• Leadership skills.

Notes

• Weekend and holiday rotation required.

Primary Location: Oregon,Eugene,Downtown Eugene Medical Offices

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start: 07:00 AM

Working Hours End: 05:30 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: W06|SEIU|Local 49

Job Level: Individual Contributor

Department: Eugene Chase Gardens - Pathology/Lab-LAB #1 - 1008

Pay Range: $27.12 - $32.57 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 10 % of the Time

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.