Philadelphia Visitor Experience Concierge

Philadelphia Visitor Center Corporation; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Job summary

Philadelphia Visitor Center Corporation is seeking a Visitor Experience Associate to engage with local visitors and tourists. Responsibilities include providing information, selling tickets, and delivering exceptional customer service. The ideal candidate should have two years of relevant experience, strong communication skills, and familiarity with the Philadelphia area. This role requires a flexible schedule, including weekends and holidays. A college degree or ongoing education is preferred.

Qualifications

• Two years of previous related experience or a combination of education and experience.
• Ability to work in a fast-paced, collaborative environment.
• Knowledgeable of the Philadelphia area and resourceful in finding accurate information.

Responsibilities

• Provide excellent customer service and promote an enriching experience for visitors.
• Answer questions about attractions and assist with reservations.
• Maintain a neat and well-stocked work area.

Skills

Strong communication skills

Time management skills

Problem-solving skills

Multilingual skills

Education

College degree or working towards a college degree

Tools

Microsoft Office 365

Point-of-sales system

Job description

Philadelphia Visitor Center Corporation is seeking a Visitor Experience Associate to engage with local visitors and tourists. Responsibilities include providing information, selling tickets, and delivering exceptional customer service. The ideal candidate should have two years of relevant experience, strong communication skills, and familiarity with the Philadelphia area. This role requires a flexible schedule, including weekends and holidays. A college degree or ongoing education is preferred.