Philadelphia Virtual Academy Operations Manager

Chester County Intermediate Unit; East Caln Township (PA); On-site; USD 78,000 - 97,000; Full time

Job summary

Chester County Intermediate Unit is seeking an Operations Manager for the Brandywine Virtual Academy division in Philadelphia. You will supervise a team and coordinate SIS/LMS tasks, support district partnerships, and drive continuous improvement to ensure high-quality service for students and staff.

This on-site role requires a Bachelor's degree, 2+ years of supervisory experience, and familiarity with K-12 online learning.

Qualifications

• Bachelor's Degree required.
• K-12 teaching experience preferred.
• 2+ years supervisory or team-lead experience.
• 2–6 years in education operations or K-12 online learning.
• Experience in an educational setting; online school experience a plus.
• Clearances (Act 34, Act 151, police, child abuse & FBI) within one year.

Responsibilities

• Supervise and support student support staff.
• Support PVA leadership with strategic planning, policy implementation, change management, and continuous improvement.
• Coordinate onboarding, meetings, communication, and issue resolution with district partners.
• Support district partnership growth and retention through outreach and engagement activities.
• Collaborate with Communications and Marketing to develop program materials and campaigns.
• Monitor program quality and performance metrics to identify improvements.
• Coordinate enrollment, scheduling, data management, reporting, dashboards across SIS/LMS and other systems.
• Support educational technology platforms, vendor relationships, and system integrations.

Skills

Team leadership

Supervisory experience

Operations coordination

Stakeholder communication

Education

Bachelor's degree

Tools

SIS/LMS platforms

Job description

Philadelphia Virtual Academy Operations Manager JobID: 4576

At the present time, an opening exists for an Operations Manager within the Brandywine Virtual Academy Division at the Chester County Intermediate Unit. As Operations Manager, you will support and help execute the day-to-day operational systems and support services that power student success within our partnership with Philadelphia Virtual Academy. Reporting to the Supervisor of Operations, this role combines hands-on coordination of technology platforms, student support services, and district partnership tasks to ensure a seamless, high-quality experience for all stakeholders. You will supervise a team of support staff, and working closely with the Supervisor of Operations, you will help coordinate SIS/LMS platform tasks, support district partner relationships, and carry out continuous improvement activities. This role is well suited to a detail-oriented, collaborative leader who enjoys turning strategy into action someone who can manage people and processes, respond quickly to operational needs, and help ensure that plans set at the supervisory level are executed reliably and well.

This is NOT a remote role. This role is on-site in Philadelphia four days per week, and on-site at our Downingtown location one day a week.

Qualifications:

• Bachelor's Degree Required.
• Experience as a K-12 teacher preferred.
• 2+ years of supervisory or team-lead experience.
• 2 to 6 years of work experience, preferably in education operations and K-12 online learning.
• Experience in an educational setting strongly preferred, online school experience is a plus.
• Current, within one year, Act 34, Act 151, police, child abuse & FBI Fingerprint clearances required.

Duties and Responsibilities:

• Supervise and support student support staff, fostering collaboration, coaching, and professional development
• Support PVA leadership with strategic planning, policy implementation, change management, and continuous improvement.
• Serve as a primary point of contact for district partners, coordinating onboarding, meetings, communication, and issue resolution.
• Support district partnership growth and retention through outreach, customized solutions, engagement activities, and satisfaction tracking.
• Collaborate with Communications and Marketing to develop program materials, presentations, newsletters, digital campaigns, and success stories.
• Monitor program quality, partner/student/family feedback, and performance metrics to identify and support improvements.
• Coordinate enrollment, scheduling, data management, reporting, dashboards, and compliance across SIS/LMS and other digital systems.
• Support educational technology platforms, vendor relationships, system integrations, infrastructure, resource allocation, and business continuity.
• Support student and family success through onboarding, orientations, engagement initiatives, virtual support resources, and data-informed services.
• Facilitate cross-functional collaboration, professional learning, innovation, and scalable operational solutions to strengthen digital learning programs.

Location:

This work in on-site in the PVA Philadelphia locations 4 days a week, and on-site at the CCIU in Downingtown 1 day a week. This is not a remote position.

Salary:

$77,987- $97,483 annually *placement based on years of experience in similar roles

7.5 hours per day, 5 days per week, 260 days per year

Equal Opportunity Employer

Chester County Intermediate Unit is an Equal Opportunity Employer. Chester County Intermediate Unit ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Chester County Intermediate Unit has a policy of active recruitment of qualified minority teachers and non-certified employees.