Phenom Recruiting Platform Specialist

Cisco Systems, Inc.; North Carolina, United States, Northern America, Americas; Hybrid; USD 111,000 - 148,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Cisco Systems, Inc. is seeking a Phenom Platform Specialist to own day-to-day administration of Cisco's Phenom recruiting platform, including user access, configuration, and support triage. You’ll work cross-functionally with HR, IT, and security to ensure smooth platform operations across Cisco.

The role emphasizes hands-on platform ownership, documentation, and governance, with opportunities to influence updates, releases, and adoption of new Phenom capabilities.

Qualifications

• Bachelor's degree in information systems, CS, HR, business or related field.
• 3+ years in system administration, platform support or HR/recruiting tech.
• 1+ years supporting enterprise platforms or AI-enabled systems.
• Experience configuring and supporting business-critical systems.
• Strong troubleshooting and stakeholder collaboration skills.
• Detail oriented with consistent operational execution.

Responsibilities

• Platform Administration: manage user access, config updates, and support triage.
• Configuration & maintenance: manage workflows, templates, questionnaires, and access.
• Stakeholder support: answer questions and coordinate with HR, IT, security, finance.
• Vendor & platform management: evaluate Phenom capabilities and roadmap.

Skills

System administration

Platform support

HR technology

AI-enabled systems

Stakeholder collaboration

Attention to detail

Education

Bachelor's degree in Information Systems, Computer Science, HR, Business Administration, or related field

Tools

Phenom platform

Workday

Job description

Cisco Systems, Inc. is seeking a Phenom Platform Specialist to own day-to-day administration of Cisco's Phenom recruiting platform, including user access, configuration, and support triage. You’ll work cross-functionally with HR, IT, and security to ensure smooth platform operations across Cisco.

The role emphasizes hands-on platform ownership, documentation, and governance, with opportunities to influence updates, releases, and adoption of new Phenom capabilities.