Pharmacy Technician & Wellness Services Associate

The Kroger Co.; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement up to $21,000

Job summary

The Kroger Co. is seeking a pharmacy clerk to provide exceptional customer service, perform reception, data entry, and product dispensing tasks, and support pharmacists in daily operations.

You will work in a fast-paced, customer-centric environment with emphasis on accuracy, privacy, and safety. The role involves handling medications, inventory, and cash transactions, with adherence to HIPAA and company policies.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Support company health and wellness initiatives

Skills

18 years old

Confidential handling

Customer service mindset

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a pharmacy clerk to provide exceptional customer service, perform reception, data entry, and product dispensing tasks, and support pharmacists in daily operations.

You will work in a fast-paced, customer-centric environment with emphasis on accuracy, privacy, and safety. The role involves handling medications, inventory, and cash transactions, with adherence to HIPAA and company policies.