Pharmacy Technician Trainee – Retail (Entry-Level)

Hy-Vee; Des Moines (IA); On-site; USD 22,000 - 28,000; Full time

Job summary

Hy-Vee in Des Moines, IA is seeking a Pharmacy Technician, Non-Certified to assist pharmacists with dispensing, patient interactions, and daily pharmacy operations. This hourly role emphasizes accuracy, customer service, and adherence to HIPAA and store policies.

Responsibilities include accepting prescriptions, processing refills, coordinating with doctors, preparing labels, assisting with vaccines where allowed, and maintaining patient information and stock while keeping the pharmacy clean and

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification.
• Previous experience as a pharmacy clerk preferred.
• Vaccination certification required if administering vaccines.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist's expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor's offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
• Order, check in, and stock pharmacy supplies and log invoices as necessary
• Perform cash transactions accurately
• Administer vaccines as allowed by law, with required certification where applicable
• Maintain the cleanliness of the pharmacy and dispensing area
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA
• Adhere to all statutes and regulations pertaining to a pharmacy technician
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Apply logical and scientific thinking

Arithmetic and geometry calculations

Original correspondence and technicals

Counsel and advise customers

Confidential patient information

Education

High school diploma or equivalent

Pursuing licensed technician certification

Pharmacy clerk experience preferred

Vaccination certification if administering vaccines

Job description

Hy-Vee in Des Moines, IA is seeking a Pharmacy Technician, Non-Certified to assist pharmacists with dispensing, patient interactions, and daily pharmacy operations. This hourly role emphasizes accuracy, customer service, and adherence to HIPAA and store policies.

Responsibilities include accepting prescriptions, processing refills, coordinating with doctors, preparing labels, assisting with vaccines where allowed, and maintaining patient information and stock while keeping the pharmacy clean and