Pharmacy Technician (trainee, registered, or certified)

Healthcare Staffing; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Healthcare Staffing is looking for a Pharmacy Technician to assist with prescription preparation, ensuring accuracy and efficiency in a pharmacy setting. The role requires strong communication skills and the ability to maintain a professional demeanor while providing excellent customer service.

Candidates must be registered or certified pharmacy technicians and are expected to work under pressure while ensuring patient confidentiality and safety. This position offers the chance to work closely with pharmacists in a highly supportive environment.

Qualifications

• High school graduate or equivalent required.
• Registry on the Ohio Board of Pharmacy as Registered or Certified Pharmacy Technician.
• Good listening, verbal and written communication skills.
• Ability to determine dosages using basic pharmaceutical calculations.
• Ability to work under pressure.

Responsibilities

• Assist the pharmacist with the preparation of prescriptions.
• Maintain appropriate prescription inventory.
• Provide outstanding customer service.
• Process transactions through the pharmacy’s point of sale system.

Skills

Interpersonal skills

Decision making

Problem solving

Listening skills

Verbal communication

Written communication

Pharmaceutical calculations

Ability to work under pressure

Education

High school graduate or equivalent

Registered Pharmacy Technician

Certified Pharmacy Technician

Pharmacy Technician Trainee

Job description

Position Details

Work Shift: Day Shift (United States of America)

Department: Genesis Outpatient Pharmacy 2Z

Overview of position

The Pharmacy Technician (Trainee, Registered, or Certified) assists the pharmacist with the preparation of prescriptions in an efficient and accurate manner, with proficient use of pharmacy computer system. Must be able to accurately identify medications by use of NDC number, count, and neatly label large volumes of prescriptions. Helps maintain appropriate prescription inventory.

Essential Duties

• Select appropriate drug, verifying NDC number, and assist with ordering to maintain appropriate inventory levels.
• Count with accuracy and double count all controlled medications, preparing orders for final checks before dispensing by the pharmacist.
• Select appropriate packaging, restock as needed, and apply labels neatly.
• Use professional telephone etiquette and display a professional attitude in the workplace when addressing patients, medical office staff, and coworkers.
• Use pharmacy computer system to assure accurate patient profiles and billing information is maintained.
• Takes direction from the pharmacist in charge and applies constructive criticism.
• Be aware of workflow and be able to prioritize volume of work.
• Check in the delivery from the wholesaler, properly tag items and stock shelves, rotate stock, and verify receipt of items ordered.
• Check inventory for outdates, remove from perpetual inventory, and follow the return for credit procedures.
• Provide outstanding customer service and maintain a high degree of confidentiality.
• Be able to process transactions through the pharmacy’s point of sale system with accuracy.
• Refer all drug questions, legal issues, anything requiring professional judgment to pharmacist in charge.
• Must complete monthly pharmacy technician continuing education.

Additional Duties for Registered Pharmacy Technicians

• Interpret prescriptions and enter information into computer system.
• Use and refer to appropriate references as needed.
• Perform other duties as assigned.
• Effective 4/6/18 the State of Ohio Board of Pharmacy allows Registered Pharmacy Technicians the following additional duties with direct supervision and permission of the pharmacist on duty:
  1. Request a refill authorization from the prescriber or prescriber’s agent, so long as there is no change from the original prescription.

Additional Duties for Certified Pharmacy Technicians

• Accept new verbal prescription orders for non-controlled drugs from a prescriber or prescriber’s agent.
• Send or receive copies of non-controlled prescriptions (i.e., transfers).

Minimum Qualifications

1. High school graduate or equivalent required.
2. Registry on the Ohio Board of Pharmacy as one of the following:
   • Registered Pharmacy Technician (prior to hire)
   • Certified Pharmacy Technician (prior to hire)
   • Pharmacy Technician Trainee (upon hire)
   New hire must obtain either Registered or Certified level within one year of hire.
3. Sound interpersonal, decision making and problem-solving skills.
4. Good listening, verbal and written communication skills.
5. Ability to determine dosages using basic pharmaceutical calculations.
6. Ability to work under pressure.

Patient Centered Care & Behavioral Expectations

Living the Genesis Mission, Vision and Values

• Perform work in a manner that is quality focused.
• Treat patients, co‑workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledge and respond to the diversity of people and the situation.
• Encourage peers (others) to be owners of change.
• Always make the effort to anticipate and exceed customer needs and expectations.
• Possess the ability to engage others with patience and understanding.
• Act in a manner that creates positive first and lasting impressions.
• Demonstrate the ability to own issues until they are resolved.

Patient Centered Care (patients/families, physicians, co‑workers, all other internal/external customers)

• Introduce self and role… connect with everyone.
• Communicate effectively (e.g. advising others of actions, pertinent information, time durations, etc.) and ask for feedback.
• Ask for and anticipate needs and concerns of others.
• Maintain a positive work environment for staff and a healing environment for patients (e.g. safe, clean, quiet, etc.).
• Maintain the dignity and privacy of each person; manage confidential/sensitive information appropriately.
• Respond to requests in an appropriate and timely manner.
• Exit patient/customer encounters courteously, asking if there are additional needs that can be addressed.

Promotes Patient and Employee Safety

• Demonstrate safe Patient Handling (e.g. transfers, transport, care administration, nutrition, medication, etc.).
• Demonstrate safe Materials Handling (e.g. appropriate use and disposal of chemicals, infectious wastes, etc.).
• Demonstrate appropriate knowledge of Infectious Disease precautions and use of proper protective equipment.
• Demonstrate Slips/Trips and Falls Awareness.
• Actively contribute to maintaining a safe, clean and quiet environment.

Working Conditions

1. Works in a retail environment.
2. Must regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
3. Vision abilities require up-close vision, peripheral vision, depth perception and the ability to adjust focus.
4. Individual bends, reaches, pushes and pulls file drawers to file records and reports.
5. Must be able to stand for long periods of time.
6. Answers phone calls, uses computer and other business machines extensively which requires the ability to apply finger dexterity.
7. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.

Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.