Pharmacy Technician Trainee — Learn, Assist & Care for Patients

Hyvee.io; Mission (KS); On-site; USD 33,000 - 42,000; Full time

Job summary

Hy-Vee's Pharmacy team seeks a Pharmacy Technician, Non-Certified, to assist pharmacists in prescription processing, insurance billing, inventory, and customer service while gaining hands-on experience toward national certification.

You will handle prescriptions, prepare labels, assist with vaccines where allowed, and maintain accuracy and HIPAA privacy in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent required.
• Working toward national technician certification required.
• Vaccination certification required if administering vaccines.
• Experience as a pharmacy clerk preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctor's offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Problem solving

Arithmetic calculations

Communication with patients

Discretion and confidentiality

Teamwork

Education

High school diploma or equivalent

Working toward licensed technician certification

Vaccination certification required for vaccines

Job description

Hy-Vee's Pharmacy team seeks a Pharmacy Technician, Non-Certified, to assist pharmacists in prescription processing, insurance billing, inventory, and customer service while gaining hands-on experience toward national certification.

You will handle prescriptions, prepare labels, assist with vaccines where allowed, and maintain accuracy and HIPAA privacy in a fast-paced retail setting.