Pharmacy Technician Trainee — Hands-On Growth

Hyvee.io; Clarinda (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee is hiring a Non-Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, inventory, and customer service. You will gain hands-on experience toward national certification, under pharmacist supervision, in a fast-paced pharmacy setting.

Responsibilities include greeting customers, processing prescriptions, assisting with vaccines where allowed, and maintaining accurate patient data while upholding HIPAA standards and Hy-Vee policies.

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification through a certified national program required.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after dispensing and report medication errors.
• Stock pharmacy supplies and log invoices; perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain cleanliness of the pharmacy and dispensing area.
• Protect patients' privacy per HIPAA; adhere to all laws and Hy-Vee policies.
• Work with teammates to ensure customer satisfaction and a positive environment.
• Assist in other store areas and take on special projects as assigned.

Skills

Analytical thinking

Math skills

Technical writing

Customer counseling

Confidentiality

Education

High school diploma or equivalent

National certification track (in progress)

Pharmacy clerk experience preferred

Vaccination certification (where allowed)

Tools

None

Job description

Hy-Vee is hiring a Non-Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, inventory, and customer service. You will gain hands-on experience toward national certification, under pharmacist supervision, in a fast-paced pharmacy setting.

Responsibilities include greeting customers, processing prescriptions, assisting with vaccines where allowed, and maintaining accurate patient data while upholding HIPAA standards and Hy-Vee policies.