Pharmacy Technician Trainee — Grow Toward Certification

Hy-Vee Inc; Sioux City (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hy-Vee Inc in Sioux City, IA is hiring a Non-Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications. You will assist with prescription processing, insurance billing, inventory, and customer service while gaining hands-on experience toward national certification.

This role emphasizes attention to detail, willingness to learn, and teamwork. You must be able to handle patient information confidentially under HIPAA and comply with all state and

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification through a certified national program required.
• Vaccination certification required if administering vaccines, as required by law.
• Previous experience as a pharmacy clerk preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctor’s offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.

Skills

Customer service

Attention to detail

Communication

HIPAA privacy

Teamwork

Education

High school diploma or equivalent

Pursuing national technician certification

Vaccination certification

Job description

Hy-Vee Inc in Sioux City, IA is hiring a Non-Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications. You will assist with prescription processing, insurance billing, inventory, and customer service while gaining hands-on experience toward national certification.

This role emphasizes attention to detail, willingness to learn, and teamwork. You must be able to handle patient information confidentially under HIPAA and comply with all state and