Pharmacy Technician Trainee

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join their collaborative team in Pittsburgh. This entry-level position involves providing excellent patient care, managing prescriptions, and maintaining inventory. Ideal candidates will have a high school diploma and a passion for customer service, with opportunities for career growth within the company.

Qualifications

• 0 to 6 months of experience required.
• At least 18 years of age.

Responsibilities

• Welcome patients warmly and model excellent patient care.
• Maintain a neat and clean work environment.
• Assist in executing company initiatives and programs.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or equivalent

Pharmacy Certification

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients warmly and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete necessary actions to maximize efficiency and provide optimal patient care, including searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Help implement action plans to improve outcomes using knowledge of service and business metrics.
• Assist in executing all company initiatives and programs.
• Complete required training and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe prescription data to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer phone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented Team Members committed to creating a nurturing environment with numerous career growth opportunities. Our deep caring and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our customers and communities. Join our Giant Eagle family and start a lasting career with us.