Pharmacy Technician Trainee

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

As a Pharmacy Technician Trainee at a leading company, you will be integral to delivering exceptional patient care. Your role involves welcoming patients, processing orders, and maintaining pharmacy operations while adhering to regulations. Join a supportive team dedicated to community service and personal growth.

Qualifications

• 0 to 6 months experience required.
• Pharmacy Certification preferred.

Responsibilities

• Welcome patients warmly and acknowledge them with compassion.
• Maintain a neat and clean work environment.
• Assist team members to ensure department efficiency.

Skills

Compassion

Customer Service

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops strong relationships with patients. You will help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients warmly and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and exceeding patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions about prescriptions and over-the-counter medicines to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete necessary actions, such as searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Support team efforts to improve outcomes using relevant service and business metrics.
• Assist in executing company initiatives and programs.
• Complete required training and exams.
• Follow all policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures.
• Accurately transcribe prescription data to generate customer labels.
• Help maintain proper inventory levels through ordering, receiving, stocking, and rotating supplies per company policy.
• Answer telephone inquiries politely and accurately, ensuring customer satisfaction.
• Resolve customer questions and concerns effectively, communicating with customers, management, and support staff.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members dedicated to creating a nurturing environment with opportunities for growth. Our caring values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.