Pharmacy Technician Trainee

Giant Eagle, Inc.; Ohio; On-site; USD 30,000 - 40,000; Full time

Job summary

As a Pharmacy Technician Trainee at a leading company, you'll play a vital role in providing exceptional patient care. You'll work collaboratively with a dedicated team, ensuring compliance with regulations and enhancing patient satisfaction. This role offers an opportunity to grow in a nurturing environment focused on career development.

Qualifications

• 0 to 6 months experience required.
• Pharmacy Certification preferred.

Responsibilities

• Welcome patients and provide excellent service.
• Maintain a clean work environment.
• Assist team members to ensure efficiency.

Skills

Patient Care

Communication

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops strong relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Disclaimer: Applicant must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete actions that maximize efficiency and provide optimal patient care, including searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in improving outcomes by using knowledge of service and business metrics.
• Support the execution of company initiatives and programs.
• Complete required training and exams.
• Follow all applicable policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Finalize sales using the cash register according to established procedures.
• Transcribe prescription data accurately to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per policy.
• Answer telephone inquiries politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members. Our people are the heart of our company, and we strive to create a nurturing environment with ample career growth opportunities. Deep caring and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to GetGo stores, grocery stores, and our corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.