Job Summary
As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.
Job Description
- Experience Required: 0 to 6 months
- Education Required: High school diploma or equivalent
- Certification or Licensing Preferred: Pharmacy Certification
- Lifting Requirement: Up to 25 pounds
- Age Requirement: At least 18 years of age
Job Responsibilities
- Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
- Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
- Maintain a neat and clean work environment to meet company and government requirements.
- Assist team members with tasks to ensure departmental efficiency.
- Use the pharmacy computer to complete actions such as searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
- Assist in improving outcomes by supporting actions based on service and business metrics.
- Support the execution of company initiatives and programs.
- Complete required training and exams.
- Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales laws.
- Finalize sales using the cash register according to established procedures.
- Transcribe prescription data accurately to generate customer labels.
- Maintain proper inventory levels by ordering, receiving, stocking, and rotating medications and supplies per policy.
- Answer calls politely and promptly, ensuring accurate exchange of information and customer satisfaction.
- Resolve customer questions and concerns effectively with the team and management.
- File written prescriptions daily.
About Us
At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members committed to creating a nurturing environment with growth opportunities. Our caring and family-oriented values make us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and corporate offices, we work together to serve our customers. Join our Giant Eagle family and start a lasting career with us.