Pharmacy Technician Test Claims

Shields Health Solutions; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

Paid holidays

Parental leave

Professional development

Job summary

Shields Health Solutions in Baton Rouge, LA is hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program. You will conduct benefits investigations, review medical records, document findings, and collaborate with the team to ensure high-quality patient care.

Ideal candidates are Louisiana-licensed technicians with 1+ year experience, strong communication and tech skills, and a patient-first mindset.

Qualifications

• State-registered Louisiana Pharmacy Technician (license).
• 1+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high-quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

Skills

Communication

Organization

Tech skills

Empathy

Education

Louisiana Pharmacy Technician license

CPhT preferred

Tools

Microsoft Office

Job description

Join our Shields team today! Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program by identifying eligible patients, completing benefits investigations, and maintaining strict confidentiality.

What You’ll Do:

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high-quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered (Louisiana) Pharmacy Technician; CPhT preferred
• 1+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].