WHO WE AREAt Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.Job Summary:The Pharmacy Technician Supervisor is responsible for overseeing and leading the pharmacy delivery order and fulfillment operations as well as bulk order medication fulfillment.Duties/Responsibilities:Direct oversight of fulfillment personnel associated with packaging/dispensing, bulk fulfillment, staging and deliveryCoordinate stock medication expiration date weekly reviewsEnsure appropriate level of inventory is maintained and packaging activities provide sufficient stock for daily operationsCoordinate all activities associated with packaging, dispensing and stagingEnsure coordination of tote staging with all ordersMeet delivery deadlines through effective delivery coordinationAssist with interviewing process and hire appropriately qualified staff for the pharmacy. Build a team capable of, and committed to, addressing and supporting real time issues. Request as necessary.Assist with preparations and conducts department’s employee performance evaluations and conducts coaching or warning sessionsWork with management on implementation opportunities to improve operations including, but not limited to, cost reduction, productivity improvement, increased capacity, improved quality, enhanced service and best practices workflows.Coordinate with other departments including, but not limited to, Pharmacists, Order Entry, Billing, IT Support, and Human Resources.Coordinate with delivery and inventory control to achieve daily production and services goals.Comply with department policies regarding safety, attendance, and dress codeComply with all applicable state and federal regulations related to pharmacy practices.Customer Focus – dedication to meeting the expectations and requirements of internal/external customers; getting first-hand customer information and using it to improve products and services; talking and acting with the customer in mind; establishing and maintaining effective customer relationships; gaining their trust and respectParticipate in special projects or training to identify and implement operational improvementsFollow all applicable government regulations, including HIPPAEnsure safety policy and procedures are consistently adhered to and practicedOther duties as directed or assigned; Job duties may vary depending on business needsQUALIFICATIONS/COMPETENCIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Skills/Abilities:Must understand medical terminology, math, and analytical skillsAble to work at a moderate speedAble to work during inclement weatherReliableProblem solverGood organization/Attention to detailMust be able to work various shifts and daysEDUCATION and/or EXPERIENCE:High School diploma or equivalent requiredPharmacy technician licenses/certifications required by state regulations and state of practice.Minimum of three (3) to five (5) years managing the day-to-day operating activities of a healthcare environment or long-term care pharmacyPHYSICAL DEMANDSThe physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:May sit or stand seven (7) to ten (10) hours per dayThe employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walkMay be necessary to work extended hours as neededMay lift and/or move up to 30 poundsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this roleHOLIDAY & PTO POLICYPaid holidays are provided annually, with 6 days offered each year, along with 5 sick days.Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.BENEFITS for full time EmployeesMedical, Dental, and Vision insurance401 (k) (available for Part Time & Full Time EEs)Company Paid Life insuranceShort-term and Long-term disability insuranceTuition reimbursementPersonal Time Off (PTO)Competitive pay with annual performance reviews and merit-based raisesCareer growth potentialAnnual on-site voluntary Flu VaccinesEmployee referral bonus program