Pharmacy Technician (Specialty Outreach)

Centene Corporation; San Francisco (CA); Remote; USD 27,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work model (remote/office/hyb

Job summary

Centene Corporation is hiring a Remote Pharmacy Technician II, Specialty Outreach to support specialty pharmacy operations through customer service, phone outreach, and data entry. This role involves mostly patient and provider interactions, clarifying prescriptions and managing callback queues from pharmacists.

The ideal candidate has strong data entry skills, is detail-oriented, and can handle high call volumes.

Qualifications

• High school diploma or equivalent.
• 2+ years pharmacy technician or medical office experience.
• Experience with drugs for chronic illnesses.
• Active state license in TX, MO, or CA.

Responsibilities

• Interact with various departments to provide accurately dispensed prescriptions on a timely basis.
• Work under direct supervision of a pharmacist.
• Maintain and update inventory recap report.
• Retrieve discontinued or expired medications from stock; discard or return to stock as appropriate; complete corresponding documentation.
• Maintain prescription logs.
• Assist with the maintenance of pharmacy temperature and cleaning logs and documents maintenance.
• Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Customer service

Phone outreach

Data entry

Typing 40 wpm

Specialty pharmacy experience

Education

High school diploma or equivalent

Tools

Pharmacy computer systems

Job description

Position Purpose

Work with the Pharmacists to accurately prepare prescription orders in a timely manner

Key Details

Remote Pharmacy Technician II, Specialty Outreach position supporting specialty pharmacy operations through customer service, phone outreach, and data entry. This phone-based role requires spending approximately 90% of the workday interacting with patients and healthcare providers, including contacting medical offices to clarify prescriptions, updating patients on prescription outcomes, supporting pharmacist callback queues by obtaining refill authorizations and prescription clarifications, assisting with pre-QA and data entry activities, and responding to email escalations. The ideal candidate will be customer-focused, detail-oriented, comfortable managing high call volumes, and proficient with computer systems, including typing at least 40 words per minute. Specialty pharmacy experience including Infusion and/or Oncology, is highly preferred. Candidates must reside in and maintain an active Pharmacy Technician license in Texas, Missouri, or California. Work hours are Monday through Friday 9:30 AM - 6:00 PM in your own time zone, with some holidays required when the business is open.

• Interact with various departments to provide accurately dispensed prescriptions on a timely basis
• Work under direct supervision of a pharmacist
• Maintain and update inventory recap report
• Retrieve discontinued or expired medications from stock; discard or return to stock as appropriate; complete corresponding documentation
• Maintain prescription logs
• Assist with the maintenance of pharmacy temperature and cleaning logs and documents maintenance
• Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience

High school diploma or equivalent. 2+ years of pharmacy technician or medical office (i.e. biller, coder, office assistance, or prior authorization/certification) experience. Familiarity with drugs commonly used to treat chronic/debilitating illnesses.

AcariaHealth

State pharmacy technician license(s) relative to where the employee and assigned pharmacy are located. Must live on and be licensed in Texas, Missouri or California. National Certification, PTCB or ExCPT, highly preferred.

Pay Range

$19.43 - $32.98 per hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.

You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act