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Centene Corporation is seeking a Remote Pharmacy Technician II, Specialty Outreach to support specialty pharmacy operations through customer service, phone outreach, and data entry. The role involves speaking with patients and healthcare providers, clarifying prescriptions, and assisting with pharmacist callbacks from a remote setting.
The position requires a pharmacy technician license in TX, MO, or CA, 2+ years in related roles, and familiarity with chronic disease medications.
Work with the Pharmacists to accurately prepare prescription orders in a timely manner
Remote Pharmacy Technician II, Specialty Outreach position supporting specialty pharmacy operations through customer service, phone outreach, and data entry. This phone-based role requires spending approximately 90% of the workday interacting with patients and healthcare providers, including contacting medical offices to clarify prescriptions, updating patients on prescription outcomes, supporting pharmacist callback queues by obtaining refill authorizations and prescription clarifications, assisting with pre-QA and data entry activities, and responding to email escalations. The ideal candidate will be customer-focused, detail-oriented, comfortable managing high call volumes, and proficient with computer systems, including typing at least 40 words per minute. Specialty pharmacy experience including Infusion and/or Oncology, is highly preferred. Candidates must reside in and maintain an active Pharmacy Technician license in Texas, Missouri, or California. Work hours are Monday through Friday 9:30 AM - 6:00 PM in your own time zone, with some holidays required when the business is open.
High school diploma or equivalent. 2+ years of pharmacy technician or medical office (i.e. biller, coder, office assistance, or prior authorization/certification) experience. Familiarity with drugs commonly used to treat chronic/debilitating illnesses.
State pharmacy technician license(s) relative to where the employee and assigned pharmacy are located. Must live on and be licensed in Texas, Missouri or California. National Certification, PTCB or ExCPT, highly preferred.
$19.43 - $32.98 per hour
You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.