Pharmacy Technician - Prior Authorizations

CVS Health Corporation; South Carolina; Remote; USD 10,000 - 60,000; Full time

Job summary

CVS Health Corporation is seeking a Pharmacy Technician for Prior Authorizations to handle authorization requests and maintain documentation. This remote role requires customer service experience and proficiency in medical terminology. The position offers a competitive hourly wage and comprehensive benefits, including medical plans and a 401(k) plan.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Qualifications

• 1+ years' experience in customer service or call center environment.
• Proficiency in pronouncing drug names and recognizing medical terminology.
• Schedule flexibility including nights, weekends, and holidays.

Responsibilities

• Initial point of contact for Prior Authorization requests.
• Maintain complete, timely, and accurate documentation of approvals and denials.
• Determine if complex requests should be transferred to a pharmacist.

Skills

Customer Service

Keyboarding Skills

Medical Terminology

Education

Verifiable High School Diploma, GED, or equivalent

Associate's or Bachelor's Degree

Pharmacy Technician License

Job description

Pharmacy Technician - Prior Authorizations page is loaded

Pharmacy Technician - Prior Authorizations

Apply remote type Remote locations SC - Work from home time type Full time posted on Posted Today time left to apply End Date: May 22, 2025 (1 hour left to apply) job requisition id R0586121

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Tech I is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The Tech I will make the determination if a complex request should be transferred to a pharmacist for assistance. Additionally, the Tech I is responsible for maintaining complete, timely, and accurate documentation of all approvals and denials.

In order to be successful in this role you will need proficiency pronouncing drug names and diagnosis and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills. This position requires schedule flexibility including rotations through nights, weekend and holiday coverage.

Required Qualifications

1+ years' experience in customer service or call center environment

Must be able to work from home

Have high speed internet

Preferred Qualifications

Previous experience in pharmacy or healthcare industry.

Associate's or Bachelor's Degree. Pharmacy Technician License

Education

Verifiable High School Diploma, GED, or equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/22/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.