Pharmacy Technician: Precision Rx Fills & Patient Care

AbsoluteCare; Columbus (OH); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

AbsoluteCare in United States (Columbus) is seeking a Pharmacy Technician to assist pharmacists in filling prescriptions, ensure security and accuracy, and deliver medications to patients. The role involves excellent customer service, regulatory compliance, insurance processing, and careful management of patient records.

The position requires 2–3 years in a similar role, a state license, board registration, and CPht certification or willingness to obtain within a year.

Qualifikationen

• 2-3 years' experience in a similar role.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

Aufgaben

• Provide and ensure excellent customer service to all pharmacy customers.
• Follow all federal, state, DEA, pharmacy board regulations, safety guidelines, as well as policies and procedures of the pharmacy and AbsoluteCARE.
• Input prescriptions for new fills and refill accurately per the prescriber's order: (patient, provider, NDC, dosing, refills, dates, signatures, directions, drug-drug interactions, drug-allergies interactions and DAW coding). Prescriptions may be electronic, faxed or hand delivered.
• Fill prescriptions and deliver them to the pharmacist for review.
• Check electronic system throughout the day for electronic prescriptions and processing promptly.
• Insurance processing, collecting accurate information, deductibles, coinsurance and copayments.
• Patient billing, AR management, delivery and mail orders, phone call reminders, and mailing statements.
• Maintain accurate and up-to-date patient records, demographics, insurance, and allergies.
• Demonstrate a good working knowledge of the pharmacy management system and practice management system.
• Utilize dual systems as part of the fill process for the purpose of reconciliation and adherence monitoring.
• Review all medications within the patient profile at each point of contact or refill request as well as verification of appropriate follow-up appointments with the patient's provider prior to refilling medications.
• Assist with unpacking and distributing orders and updating inventory as needed.
• Notify the pharmacist of inventory issues or the need to order.
• Responsible for "stickering" drugs appropriately.
• Communicate patient adherence concerns or psychosocial issues to the appropriate staff members: provider/nurse team, nurse educator, social worker, care manager as appropriate.
• Responsible for asking all patients if they would like to receive counseling from the pharmacist as well as conveying the arrival of patients the pharmacist has marked for counseling.
• log errors as they occur to promote quality and system improvements.
• Advise providers when corrections are required prior to processing prescriptions.
• Answer phones and/or returning phone calls to patients promptly.
• Assist in the coordination and delivery of medications.
• Place refill reminder calls and follow-up on said calls.
• Distribute patient adherence information for distribution of healthy rewards.
• Assist with EMR medication lists updates.
• POS management and ensure that all transactions are processed appropriately.
• POS reporting and accuracy of daily deposit.
• Ensure that returns are made monthly per the practice guidelines.
• Responsible for maintaining appropriate logs as designated.
• Participating in annual or biannual inventory.

Kenntnisse

Customer service

Teamwork

Attention to detail

Communication

Ausbildung

High School Diploma or equivalent

State Pharmacy Technician License

Board of Pharmacy registration

National Certification (CPht)

Jobbeschreibung

AbsoluteCare in United States (Columbus) is seeking a Pharmacy Technician to assist pharmacists in filling prescriptions, ensure security and accuracy, and deliver medications to patients. The role involves excellent customer service, regulatory compliance, insurance processing, and careful management of patient records.

The position requires 2–3 years in a similar role, a state license, board registration, and CPht certification or willingness to obtain within a year.