Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Riviera Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the healthcare sector is seeking dedicated Pharmacy Technicians to join their team. This role focuses on patient care and customer interaction, providing a supportive environment for personal and professional growth. With an emphasis on training and development, you'll have the opportunity to earn a nationally recognized certification while contributing to a patient-centric approach. If you're passionate about healthcare and eager to make a difference, this position offers a rewarding career path with ample opportunities for advancement and skill enhancement.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Use pharmacy systems to process prescriptions and obtain patient information.
• Engage customers and develop strong relationships.

Skills

Customer Service

Pharmacy Systems Operation

Communication Skills

Problem-Solving

Education

High School Diploma

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It arms you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties in accordance with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions. Support workflow scheduling.
• Report prescription errors immediately and adhere to policies regarding dispensing activities.
• Handle sales registration, cash handling, and assist customers in locating products.
• Process manual claims for third-party prescriptions and perform clerical duties as assigned.
• Support inventory management activities, including ordering, unpacking, and storage of pharmaceuticals.
• Assist in administering clinical services, including sample collection and coordination with healthcare providers.
• Develop and maintain relationships with the local medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the pharmacy environment.
• Follow all company policies and maintain respectful relationships with coworkers.
• Complete special assignments and tasks as assigned.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is a condition for promotion to senior technician.
• Attend training sessions and acquire continuing education credits. Stay informed about healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.