Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Plymouth (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their patient-centric team. In this role, you'll not only assist pharmacists but also engage with customers to create a positive experience. Through a recognized training program, you will earn your PTCB certification while gaining invaluable skills and knowledge in pharmacy operations. This position offers a unique opportunity to grow within the healthcare field, with a focus on supporting patients and ensuring compliance with industry standards. If you're passionate about customer service and healthcare, this role is perfect for you.

Qualifications

• Fluency in English and willingness to work flexible hours.
• Ability to assist in pharmacy practice under pharmacist supervision.

Responsibilities

• Assist the pharmacist in accordance with regulations and company policies.
• Engage customers to ensure a positive experience.

Skills

Customer Service

Pharmacy Systems Operation

PTCB Certification

Inventory Management

Education

High School Diploma

Pharmacy Technician Certification

Tools

Pharmacy Management Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, Company policies, and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting in workflow management.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities, including ordering, unpacking, and storing pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the medical community and support department upkeep.
• Complete special tasks and assignments as needed.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program or as required by state.
• Attend training, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.